Student Course Coordinator — Lifecycle & Compliance

City St George's, University of London; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

City St George’s, University of London invites applications for a Course Officer. This student-facing role supports the delivery of course administration across the student lifecycle, coordinating registration, inductions, timetabling and progression, while upholding university regulations.

You will respond to enquiries with clear guidance, maintain accurate records, assist Examinations Boards and graduation processes, and collaborate across the School to ensure a positive student experience.

Qualifications

• The successful candidate will have experience of providing high-quality administrative or student-facing services, ideally within a higher education environment.
• They will demonstrate excellent written and verbal communication skills, strong organisation and attention to detail, and the ability to manage competing priorities and deadlines.
• Knowledge of student administration, academic regulations and the student lifecycle would be advantageous.
• They will be confident using IT systems and maintaining accurate records, with the ability to interpret procedures, resolve routine problems, exercise sound judgement, protect confidential information and work collaboratively with diverse colleagues and stakeholders.

Responsibilities

• Coordinate day-to-day course administration, including registration, induction, module selection, timetabling, attendance, assessment and progression.
• Respond to student and stakeholder enquiries, providing clear guidance on extensions, interruptions and appeals, and escalating complex matters appropriately.
• Maintain accurate student records and documentation, support Examinations, Assessment Boards and graduation, and ensure deadlines and regulatory requirements are met.
• Build effective relationships across the School and University, provide team cover during peak periods and support appropriate financial controls.

Job description

City St George’s, University of London invites applications for a Course Officer. This student-facing role supports the delivery of course administration across the student lifecycle, coordinating registration, inductions, timetabling and progression, while upholding university regulations.

You will respond to enquiries with clear guidance, maintain accurate records, assist Examinations Boards and graduation processes, and collaborate across the School to ensure a positive student experience.