Student Services Administrator — Records & Student Support

City St George's; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

Staff training and development

Job summary

City St George’s, University of London invites applications for a Student Administrator role within the City Law School. The post involves being the first point of contact for student enquiries and delivering admin support across a range of student services and lifecycle processes.

You will maintain student records, support key administrative tasks, and help ensure a high-quality, responsive student experience for a diverse student body.

Qualifications

• Organised and customer-focused with strong communication and interpersonal skills.
• Ability to manage a varied workload and maintain accurate records.
• Proficient IT systems use and discretion with sensitive information.

Responsibilities

• Join a team of four, acting as a first point of contact for student enquiries and ensuring accurate, timely support.
• Provide administrative assistance across student services and lifecycle processes, including extensions, extenuating circumstances, events, status letters and transcript requests.
• Maintain student records, support core administrative processes, and contribute to a high-quality, responsive student experience.

Skills

Organised

Customer-focused

Communication

Interpersonal skills

Job description

City St George’s, University of London invites applications for a Student Administrator role within the City Law School. The post involves being the first point of contact for student enquiries and delivering admin support across a range of student services and lifecycle processes.

You will maintain student records, support key administrative tasks, and help ensure a high-quality, responsive student experience for a diverse student body.