Course Operations Leader - Higher Education Admin

City St George's; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

City St George’s, University of London is seeking a Course Operations Manager to lead course administration across the School, ensuring consistent, student-focused processes across Clerkenwell and Tooting campuses.

The successful candidate will have knowledge of higher education procedures, experience managing complex operational activity in a busy, customer-focused environment, and strong communication and leadership skills. Closing date: 11 October 2026.

Qualifications

• Knowledge of higher education procedures, regulations and administrative processes.
• Experience managing complex operational activity within a busy, customer-focused environment.
• Excellent communication and relationship-building skills; ability to influence, coordinate and delegate.

Responsibilities

• Manage Course Operations teams and oversee administrative processes supporting enquiry management, registration, induction, timetabling, assessment, progression, award and graduation.
• Ensure compliant and efficient delivery of course administration across Clerkenwell and Tooting campuses.

Job description

City St George’s, University of London is seeking a Course Operations Manager to lead course administration across the School, ensuring consistent, student-focused processes across Clerkenwell and Tooting campuses.

The successful candidate will have knowledge of higher education procedures, experience managing complex operational activity in a busy, customer-focused environment, and strong communication and leadership skills. Closing date: 11 October 2026.