Student Admissions & Enrolment Coordinator

Abingdon and Witney College; Abingdon; On-site; GBP 27,000 - 28,000; Full time

Job summary

Abingdon and Witney College is seeking an Admissions & Enrolment Administrator to support students from application through enrolment, ensuring an outstanding experience at every step. The role collaborates with curriculum teams to manage admissions, enrolments and related records across both Abingdon and Witney campuses.

Ideal candidates will have excellent communication, outstanding customer service, and experience maintaining accurate records, with proficiency in Microsoft 365 and the ability

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service orientation.
• Ability to work independently and as part of a team.
• Experience maintaining accurate records and documentation.
• Proficient with Microsoft 365 applications.
• Capable of adapting to changing priorities and pressure.
• Builds positive professional relationships with stakeholders.

Responsibilities

• Managing the end-to-end admissions process, including online applications, interview scheduling and offer management.
• Providing professional and timely support via telephone and online helpdesk channels.
• Processing student enrolments, withdrawals, transfers, achievements and payments.
• Maintaining accurate student and course information in line with funding and compliance requirements.
• Supporting student and parent portal enquiries.
• Producing student ID badges.
• Utilising data and reports to support operational effectiveness and service improvement.
• Building positive relationships with colleagues across the college to support a seamless student experience.

Skills

Verbal and written communication

Customer service

Independent working

Team collaboration

Adaptability under pressure

Stakeholder relationship building

Record keeping

Tools

Microsoft 365

Job description

Abingdon and Witney College is seeking an Admissions & Enrolment Administrator to support students from application through enrolment, ensuring an outstanding experience at every step. The role collaborates with curriculum teams to manage admissions, enrolments and related records across both Abingdon and Witney campuses.

Ideal candidates will have excellent communication, outstanding customer service, and experience maintaining accurate records, with proficiency in Microsoft 365 and the ability