Admissions & Enrolment Advisor

The Bedford College Group; Wellingborough; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

27 days annual leave

People's Pension

Discounts

Staff development courses

Job summary

The Bedford College Group is seeking an Admissions Adviser to join the Customer Contact and Admissions team at Tresham College - Wellingborough Campus. You will manage admissions end-to-end, provide information and guidance across channels, and collaborate with curriculum teams to support recruitment and enrolment.

You will also maintain CRM records, comply with GDPR and funding rules, and uphold safeguarding and inclusivity standards, while traveling across campuses as needed.

Qualifications

• Educated to Level 3 with GCSE English and Maths, commitment to ongoing professional development, and willingness to achieve a Level 4 IAG qualification.
• Experience in administration and customer-facing roles, providing advice and guidance through multiple channels while managing priorities.
• Excellent written and verbal communication, strong IT proficiency, attention to detail, and ability to analyse data and learn systems quickly.

Responsibilities

• Manage end-to-end admissions process including application assessment, offer decisions, interview coordination, eligibility checks and engagement to maximise conversion from application to enrolment.
• Deliver accurate information and guidance on courses, funding and college services across phone, email, online and face-to-face channels.
• Build strong relationships with curriculum teams and stakeholders, supporting interviews, events, welcome activities, enrolment events and recruitment initiatives.
• Maintain accurate records within CRM and student systems, ensure data integrity and comply with policies, GDPR, funding and regulatory requirements.
• Support safeguarding, EDI, health and safety standards and contribute to continuous improvement of customer journeys.

Skills

Admissions

Customer Service

Communication

IT skills

Data handling

Education

Level 3 + GCSE English & Maths

Tools

CRM systems

Job description

The Bedford College Group is seeking an Admissions Adviser to join the Customer Contact and Admissions team at Tresham College - Wellingborough Campus. You will manage admissions end-to-end, provide information and guidance across channels, and collaborate with curriculum teams to support recruitment and enrolment.

You will also maintain CRM records, comply with GDPR and funding rules, and uphold safeguarding and inclusivity standards, while traveling across campuses as needed.