Admissions Coordinator - Enrolment & Applicant Experience

Unibridgegroup; Luton; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

28 days annual leave

Professional development

Supportive environment

Job summary

Unibridge Group in the United Kingdom is seeking an Admissions Officer to join the Admissions team. The role focuses on processing applications accurately, guiding applicants, and collaborating with internal departments to ensure a smooth journey.

The ideal candidate has at least 2 years of admin experience, excellent communication, and a keen eye for detail. Proficiency with CRM systems and a commitment to GDPR and compliance are essential.

Qualifications

• Minimum of 2 years' administrative experience.
• Excellent verbal and written communication skills.
• High level of attention to detail.
• Experience using CRM systems, databases, or application management systems.
• Strong organisational and time management skills.
• Ability to prioritise workloads and meet deadlines.
• Experience working in Higher Education admissions.

Responsibilities

• Manage the admissions process with transparency, accuracy, and compliance while meeting deadlines and departmental targets.
• Process and review student applications in a timely and professional manner.
• Maintain correspondence with applicants through email, telephone, and other communication channels.
• Respond to admissions enquiries and provide excellent customer service.
• Liaise with academic and professional service departments to support applicant progression.
• Ensure all applicant records are maintained accurately within relevant systems.
• Keep up to date with admissions policies, procedures, and regulatory requirements.
• Support colleagues by sharing knowledge, guidance, and training where required.
• Report errors, issues, or concerns promptly and contribute to continuous improvement activities.

Skills

Administrative experience

Customer service

Attention to detail

CRM systems

Higher Education admissions

Communication skills

Teamwork

Tools

CRM software

Databases

Job description

Unibridge Group in the United Kingdom is seeking an Admissions Officer to join the Admissions team. The role focuses on processing applications accurately, guiding applicants, and collaborating with internal departments to ensure a smooth journey.

The ideal candidate has at least 2 years of admin experience, excellent communication, and a keen eye for detail. Proficiency with CRM systems and a commitment to GDPR and compliance are essential.