Strategic Transformation Leader for Commercial Operations

Places for People; Chesterfield; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Pension with matched contributions up 

Bonus scheme up to 15%

Option to buy or sell days

Car Allowance

Healthcare cashback plan

Wellbeing support & EAP

Gym membership

Life Assurance

Job summary

Places Leisure, part of Places for People, is seeking a Head of Business Change & Transformation to lead a long-term transformation across Commercial Operations. You will create a strategy for process improvement, data, reporting, and digital tools, while partnering with technology teams and central functions.

The role requires travel to Leisure sites 2–3 days weekly and a strong focus on measurable outcomes.

Qualifications

• Experience leading business change, transformation, continuous improvement or operating model development within a complex, multi-site or operational organisation.
• Evidence of using recognised process improvement tools or methodologies, such as Lean or Six Sigma, to improve efficiency and reduce waste.
• Experience owning or developing data, reporting or business intelligence roadmaps, including data definitions, reporting governance and source-of-truth design.
• Experience partnering with technology teams to define business requirements, shape system roadmaps and manage the sequencing and adoption of change.
• Evidence of developing transformation roadmaps that connect processes, systems, data and colleague or customer experience to measurable business outcomes.

Responsibilities

• Lead the long-term transformation agenda across Commercial Operations with a clear strategy for process improvement, data, reporting, digital tools and future ways of working.
• Review end-to-end processes, simplify ways of working and identify opportunities to reduce duplication and manual activity.
• Set standards and governance for operating procedures and ensure new systems, tools and dashboards are designed around operational needs.
• Own the transformation roadmap and help shape the future operating model, connecting people, processes, data and technology.
• Prioritise programmes around measurable business outcomes with readiness, communication and adoption plans.
• Travel to Leisure sites typically 2–3 days per week.

Skills

Business change leadership

Lean / Six Sigma

Data governance

Tech collaboration

Transformation roadmaps

Job description

Places Leisure, part of Places for People, is seeking a Head of Business Change & Transformation to lead a long-term transformation across Commercial Operations. You will create a strategy for process improvement, data, reporting, and digital tools, while partnering with technology teams and central functions.

The role requires travel to Leisure sites 2–3 days weekly and a strong focus on measurable outcomes.