Strategic Transformation Leader

Places for People; England; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Pension

Bonus scheme

Car allowance

Healthcare cashback

Wellbeing support

Employee discounts

Training & development

Recognition programs

Gym membership

Life assurance

Job summary

Places Leisure, part of Places for People, is hiring a Head of Business Change & Transformation to lead the long-term transformation across Commercial Operations, aligning processes, data and technology for measurable outcomes.

You'll work with technology teams and regional directors to set standards, own the transformation roadmap, and ensure operational readiness, with travel to leisure sites 2–3 days per week.

Qualifications

• Experience of leading business change, transformation or operating model development within a complex multi-site organisation.
• Evidence of using Lean or Six Sigma to improve efficiency and reduce waste.
• Experience owning or developing data, reporting or BI roadmaps, including data definitions, reporting governance and source-of-truth design.
• Experience partnering with technology teams to define business requirements, shape system roadmaps and manage the sequencing and adoption of change.
• Experience developing transformation roadmaps that connect processes, systems, data and colleague or customer experience to measurable business outcomes.

Responsibilities

• Lead long-term transformation across Commercial Operations with a clear strategy for processes and digital tools.
• Review end-to-end processes, simplify ways of working and identify opportunities to reduce duplication and manual activity.
• Set standards and governance for operating procedures and ensure new systems, tools and dashboards are designed around operational needs.
• Own the transformation roadmap and help shape our future operating model, connecting people, processes, data and technology.

Skills

Business change

Transformation

Continuous improvement

Process improvement

Data governance

Tools

BI tools

Lean

Six Sigma

Job description

Places Leisure, part of Places for People, is hiring a Head of Business Change & Transformation to lead the long-term transformation across Commercial Operations, aligning processes, data and technology for measurable outcomes.

You'll work with technology teams and regional directors to set standards, own the transformation roadmap, and ensure operational readiness, with travel to leisure sites 2–3 days per week.