Strategic ServiceNow Architect & Advisory Leader

NTT DATA Business Solutions; Remote; GBP 75,000 - 95,000; Full time

Job summary

A premier IT service provider in the UK is seeking a ServiceNow Architect to drive customer outcomes through technical advisory roles. The successful candidate will establish best practices for ServiceNow implementations, support clients in their digital transformation, and foster strong relationships with business leaders. Required experience includes over 5 years in technical consulting, expertise in enterprise architecture, and a proven track record of successful project delivery. This role offers a flexible, home-based contract, and generous benefits including additional holidays and health coverage.

Benefits

Home-based contract

25 days paid vacation

12 additional days off (Free Fridays)

Group Life Assurance

Pension scheme

Group Income Protection

Private Medical Insurance

Technology tools provided

Cycle to work scheme

Electric Car Leasing scheme

Qualifications

• 5+ years in technical roles, preferably in consulting.
• Experience working with enterprise architecture and governance.
• Familiarity with integrations and core data design.

Responsibilities

• Guide clients in best practices for ServiceNow implementations.
• Translate business objectives into actionable roadmaps.
• Establish technical governance to maintain platform health.

Skills

Technical governance

Process design

Relationship building with executives

Architectural blueprint design

Education

Relevant degree in a related field

Tools

ServiceNow

SAP

Job description

A premier IT service provider in the UK is seeking a ServiceNow Architect to drive customer outcomes through technical advisory roles. The successful candidate will establish best practices for ServiceNow implementations, support clients in their digital transformation, and foster strong relationships with business leaders. Required experience includes over 5 years in technical consulting, expertise in enterprise architecture, and a proven track record of successful project delivery. This role offers a flexible, home-based contract, and generous benefits including additional holidays and health coverage.