Strategic Security Platform Advisor for Enterprise Security

Cisco Systems; Glasgow; On-site; GBP 90,000 - 125,000; Full time

Job summary

Cisco Systems’ Splunk team is seeking a Security Technical Account Manager to drive adoption and optimization of the Splunk platform for our most critical customers. You will translate customer use cases into actionable security practices and collaborate across teams to improve product offerings and customer resilience.

You will partner with customers, resolve complex challenges, and help accelerate adoption of the Splunk security platform, while working with Sales, Engineering, and Support to

Qualifications

• 5+ years of professional IT experience, including 3+ years of information security experience.
• Experience using or administering SIEM or security log management systems (e.g., Splunk, ArcSight, LogRhythm, ELK, Q-Radar, Rapid7, Sentinel, Chronicle).
• Active Splunk certification with hands-on experience managing one or more Splunk premium applications (Enterprise Security, Splunk SOAR, or Splunk UBA).
• At least one industry-standard security certification (GIAC, CISSP, OSCP, or equivalent).
• Experience operating in Unix and Windows environments with CLI and scripting (Bash or Python).

Responsibilities

• Partner with customers in long-term engagements to provide technical guidance on use case development and optimization for Enterprise Security and Splunk UBA.
• Resolve complex customer challenges proactively to minimize downtime and improve resilience.
• Apply security expertise to accelerate customer adoption of the Splunk security platform.
• Collaborate with Field Sales, Sales Engineering, and Customer Support to ensure customer success.
• Engage with the broader Splunk Account Team to align account plans and share critical information.
• Build scalable processes, develop collateral, and implement tools to improve operational efficiency.
• Drive high CSAT scores by documenting compelling customer success stories.
• Identify and champion product expansion opportunities within existing accounts.

Skills

Information security experience

IT experience

Security guidance

Scripting (Bash or Python)

Education

Bachelor's degree in Computer Security / CS / CE / Math or equivalent

GIAC / CISSP / OSCP or equivalent certification

Tools

Splunk

ArcSight

LogRhythm

ELK

Q-Radar

Rapid7

Sentinel/Chronicle

Job description

Cisco Systems’ Splunk team is seeking a Security Technical Account Manager to drive adoption and optimization of the Splunk platform for our most critical customers. You will translate customer use cases into actionable security practices and collaborate across teams to improve product offerings and customer resilience.

You will partner with customers, resolve complex challenges, and help accelerate adoption of the Splunk security platform, while working with Sales, Engineering, and Support to