Strategic Security Technical Account Manager

Cisco Systems Inc; Greater London; On-site; GBP 95,000 - 130,000; Full time

Job summary

Splunk, a Cisco company, is seeking a Security Technical Account Manager to drive adoption of the Splunk platform and deliver strategic security guidance to our enterprise customers. You will bridge customers and product teams, ensuring robust health, high CSAT, and opportunities for product expansion.

You will engage with ES, UBA, and premium apps, while collaborating with Field Sales, Sales Engineering, and Support to deliver comprehensive customer success across hybrid, multi-cloud

Qualifications

• 5+ years of professional IT experience with 3+ years in information security.
• Experience with SIEM or security log management systems.
• Active Splunk certs with hands-on managing Splunk apps (ES, SOAR, UBA).
• Strong Unix/Windows proficiency, scripting in Bash or Python.

Responsibilities

• Provide strategic technical guidance to customers and translate use cases into best practices for security and resilience.
• Drive adoption and optimization of Splunk platform for enterprise security.
• Collaborate with Sales, Engineering, and Support to ensure customer success and renewals.
• Identify expansion opportunities and contribute to account plans.
• Mentor team members and contribute to internal knowledge sharing.

Skills

Security guidance

Customer success

SIEM experience

Unix/Linux

Python Bash

Cloud security

Communication

Leadership

Education

Bachelor's degree related field

Tools

Splunk

ArcSight

ELK

Q-Radar

Rapid7

Sentinel

Chronicle

Job description

Splunk, a Cisco company, is seeking a Security Technical Account Manager to drive adoption of the Splunk platform and deliver strategic security guidance to our enterprise customers. You will bridge customers and product teams, ensuring robust health, high CSAT, and opportunities for product expansion.

You will engage with ES, UBA, and premium apps, while collaborating with Field Sales, Sales Engineering, and Support to deliver comprehensive customer success across hybrid, multi-cloud