Strategic POS Account Manager – Packaging & Display

DS Smith; City of Westminster; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

DS Smith is seeking an Account Manager for a hybrid role in the UK, focusing on permanent POS display projects and related packaging solutions. You will manage client relationships, oversee cross-functional teams, and drive efficiency across the supply chain while ensuring delivery meets retailer guidelines and quality standards.

You will lead end-to-end campaigns, coordinate with design, production and logistics, and travel to client sites as needed.

Qualifications

• Proven experience in managing permanent POS display programmes.
• Experience as Account Manager or Client Services in Permanent POS/retail display.
• Expertise in print management, planning, budgeting and cost control.
• Understanding of design to enable implementation of creative solutions.
• Proven service delivery experience in an account management setting.
• Strong technical understanding of Print and Display categories.
• Experience managing multi-campaign projects with multiple service lines.
• Proficient with MS Excel and PowerPoint; CRM systems; familiarity with MTivity advantageous.
• Fluency in French, German or Spanish is desirable.

Responsibilities

• Overseeing the end-to-end permanent POS print and structural campaigns for FMCG clients.
• Control the project management of Display Packaging from client brief to delivery including; preparing quotations, managing budgets and delivering profitable account growth.
• Managing multiple projects simultaneously, coordinating internal teams including design, estimating, production, logistics and installation.
• Maintain an up-to-date dashboard monthly, identifying key opportunities or issues.
• Ensure regular presence on client sites and meet regularly with relevant stakeholders in person.
• Identify potential opportunities through various lenses, gather and address comprehensive insight of every value‑related opportunity.

Skills

POS display management

Account management

Project management

Budget management

CRM systems

MS Excel

PowerPoint

mTivity

Languages (French/German/Spanish)

Tools

CRM systems

mTivity

Job description

DS Smith is seeking an Account Manager for a hybrid role in the UK, focusing on permanent POS display projects and related packaging solutions. You will manage client relationships, oversee cross-functional teams, and drive efficiency across the supply chain while ensuring delivery meets retailer guidelines and quality standards.

You will lead end-to-end campaigns, coordinate with design, production and logistics, and travel to client sites as needed.