Strategic Account Manager – FMCG Packaging (Remote)

DS Smith Plc; Birmingham; Remote; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Discretionary bonus

Car allowance

25 days holiday plus bank holidays

Pension scheme, life assurance and IN|

Job summary

DS Smith Plc in the United Kingdom is seeking an experienced Account Manager to lead development, retention, and growth of an existing portfolio across the FMCG and industrial sectors. You will manage account plans, drive margins, and collaborate with Design and Innovation teams to deliver sustainable packaging solutions.

This remote role requires a self-starter with strong negotiation and presentation skills, comfortable traveling across the Midlands and South East for client pitches and site

Qualifications

• Proven success, knowledge, and experience in an Account Management role within FMCG – packaging experience highly desirable but will welcome experience in other areas
• A Full driving license
• A strong ability to work independently & remotely with travel as needed
• Strong business acumen and negotiation skills with the ability to deal with conflict and challenge both externally and internally
• Proven ability to analyse and act on financial insights and data to drive outcomes
• Ability to build strong working relationships with colleagues, clients, and stakeholders across the business
• Ability to deliver dynamic & professional presentations

Responsibilities

• Strategy & Growth: Lead the execution of account plans to secure organic revenue growth and margin improvements within existing customers
• Relationship Management: Build deep partnerships across the FMCG and industrial sectors to drive customer loyalty and satisfaction
• Value-Led Solutions: Coordinate with Design and Innovation teams to translate customer needs into tailored, sustainable packaging offerings
• Pipeline & Forecasting: Manage account metrics and communicate precise sales volume and revenue forecasts to the business via our CRM system
• Collaboration & Efficiency: Work alongside regional sales networks and operations teams to maximise market opportunities and drive supply chain efficiencies

Skills

Account management

Relationship building

Negotiation

Financial analysis

Presentation skills

Independent remote work

Travel flexibility

Tools

CRM software

Job description

DS Smith Plc in the United Kingdom is seeking an experienced Account Manager to lead development, retention, and growth of an existing portfolio across the FMCG and industrial sectors. You will manage account plans, drive margins, and collaborate with Design and Innovation teams to deliver sustainable packaging solutions.

This remote role requires a self-starter with strong negotiation and presentation skills, comfortable traveling across the Midlands and South East for client pitches and site