Strategic Operations Manager — Fulfilment & Process

Curve; Bristol; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A financial technology company located in the United Kingdom seeks an experienced Operations Manager to oversee the fulfilment operation and enhance relationships with key vendors. This role involves driving process improvements and leading cross-functional initiatives. The ideal candidate will possess strong analytical skills, excellent communication abilities, and leadership experience to ensure operations run smoothly. This position offers a challenging yet rewarding environment for career growth.

Benefits

25 days holiday plus bank holidays

Bonus days off for Learning & Development

Bupa Health Insurance

Life insurance powered by AIG

Working abroad policy

Enhanced parental leave

Qualifications

• Experience in building strong relationships, driving process improvements.
• Prior experience in operations leadership or management role is preferred.

Responsibilities

• Own and lead the fulfilment operation for customer physical cards.
• Manage relationships with key vendors and oversee performance.
• Design and implement scalable operational workflows.

Skills

Strong proficiency in Microsoft Excel

Excellent written and verbal communication skills

Analytical and problem-solving expertise

Proven ability to lead teams

Experience in managing cross-functional stakeholders

Job description

A financial technology company located in the United Kingdom seeks an experienced Operations Manager to oversee the fulfilment operation and enhance relationships with key vendors. This role involves driving process improvements and leading cross-functional initiatives. The ideal candidate will possess strong analytical skills, excellent communication abilities, and leadership experience to ensure operations run smoothly. This position offers a challenging yet rewarding environment for career growth.