Strategic Key Account Growth Manager

jci; Manchester; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Pension

Healthcare options

Company car or car allowance

Career development

Ongoing training

Employee wellbeing programmes

Flexible working environment

Job summary

Johnson Controls seeks a driven Key Account Manager to advance strategic account management and grow profitability across high-value customers. You will retain and expand business by identifying opportunities within the Johnson Controls portfolio and aligning solutions with customer goals.

Responsibilities include leading negotiations, developing executive relationships, and delivering value-driven results while collaborating with cross-functional teams to meet targets and ensure customer

Qualifications

• Proven experience in Key Account Management, Strategic Account Management, or B2B Sales.
• Strong track record of delivering revenue growth and customer retention.
• Experience managing complex customer relationships and stakeholder networks.
• Excellent negotiation, commercial, and influencing skills.
• Strong business acumen with the ability to identify and develop growth opportunities.
• Ability to manage multiple priorities and accounts in a fast-paced environment.
• Excellent communication and presentation skills.
• Proficiency with CRM systems and sales performance reporting.
• Full UK driving licence and willingness to travel as required.

Responsibilities

• Develop and execute strategic account plans for assigned key customers.
• Build and maintain strong executive-level relationships across customer organisations.
• Drive account retention, revenue growth, and profitability within named accounts.
• Identify cross-selling and upselling opportunities across the Johnson Controls portfolio.
• Lead commercial negotiations, contract renewals, and pricing discussions.
• Monitor customer satisfaction and proactively address business challenges and risks.
• Collaborate with sales, operations, service, and business leaders to deliver customer-focused solutions.
• Analyse account performance and market trends to identify growth opportunities.
• Prepare and present business reviews, forecasts, and strategic recommendations.
• Maintain accurate sales pipeline and account activity information within CRM systems.

Skills

Key Account Management

Strategic Account Management

B2B Sales

Revenue Growth

Customer Retention

Negotiation

Communication Skills

CRM Systems

Stakeholder Management

Time Management

Education

Degree-level qualification in Business, Sales, Marketing

Tools

CRM systems

Job description

Johnson Controls seeks a driven Key Account Manager to advance strategic account management and grow profitability across high-value customers. You will retain and expand business by identifying opportunities within the Johnson Controls portfolio and aligning solutions with customer goals.

Responsibilities include leading negotiations, developing executive relationships, and delivering value-driven results while collaborating with cross-functional teams to meet targets and ensure customer