Strategic IT Account Manager - Tech Solutions

Mitie Group plc.; Gloucester; On-site; GBP 36,000 - 44,000; Full time

Job summary

The Account Manager role in Gloucester focuses on managing the Technology division's key clients, building strong relationships and driving revenue and profitability across UK sites.

You will develop IT roadmaps, engage with Technical Architects and Senior Project Engineers, and prepare proposals, tenders, and bids, all while ensuring CRM integrity and high customer service standards.

Qualifications

• Over 5 years' experience in an IT MSP environment.
• Formal IT sales qualification at entry level or above.
• Knowledge of SPIN or Challenger sales methodologies.
• Excellent written and verbal English communication.

Responsibilities

• Manage key accounts and develop relationships to maximise sales opportunities.
• Identify, develop and close sales opportunities using a consultative approach.
• Prepare proposals, tenders and bids; maintain CRM with pipeline and orders.
• Collaborate with Technical Architects and Project Engineers on solutions.
• Deliver presentations and participate in events to build opportunities.

Skills

MS Office & O365

SharePoint

Networking concepts

Firewall technologies

Cloud infra (Azure/AWS)

IT MSP experience

Sales solution strategy

English communication

Full driving licence

DBS clearance

Education

IT sales qualification (GCSE ICT / CompTIA / Microsoft cert / BTech)

Job description

The Account Manager role in Gloucester focuses on managing the Technology division's key clients, building strong relationships and driving revenue and profitability across UK sites.

You will develop IT roadmaps, engage with Technical Architects and Senior Project Engineers, and prepare proposals, tenders, and bids, all while ensuring CRM integrity and high customer service standards.