Strategic Internal Account Manager – Hybrid (UK)

ADP, Inc.; Tankersley; Híbrido; GBP 40.000 - 65.000; Jornada completa

Descripción de la vacante

Klipboard is seeking an Internal Account Manager to strategically manage a portfolio of UK-based accounts within the UKI Account Management Team. You will build strong, long-term relationships to drive customer satisfaction, growth and adoption of our ERP/SaaS solutions.

The role collaborates with internal and external stakeholders to qualify leads, manage the CRM and support renewals, pricing discussions, and contract documentation.

Formación

• Strong commercial awareness in all areas.
• Drive and hunger to develop and progress.
• Experience of working in sales within a software solution sales environment.
• Technical understanding from an application and technology perspective.
• Demonstrate success in a similar role.
• Knowledge of KCS applications in the Distributor sector.
• Knowledge of the general Distributor sector.
• Appreciation for all products and services within the Klipboard offering.

Responsabilidades

• Act as the point of contact for all Customer accounts and manage relationships.
• Maintain CRM data, log interactions, opportunities and contracts.
• Identify growth opportunities within existing accounts and support campaigns.
• Coordinate with sales, customer success, finance, support and operations.
• Drive customer retention, satisfaction and revenue expansion.

Conocimientos

Commercial awareness

Drive and ambition

Sales in software

Technical understanding

Proven track record

KCS/distributor knowledge

Distributor sector knowledge

Product knowledge

Descripción del empleo

Klipboard is seeking an Internal Account Manager to strategically manage a portfolio of UK-based accounts within the UKI Account Management Team. You will build strong, long-term relationships to drive customer satisfaction, growth and adoption of our ERP/SaaS solutions.

The role collaborates with internal and external stakeholders to qualify leads, manage the CRM and support renewals, pricing discussions, and contract documentation.