Enterprise Key Account Manager UK - Hybrid & Growth

Base.com Poland; Brighton; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work

Independence

Long-term cooperation

Salary + Bonus

Own product

Job summary

Base is seeking a dedicated Key Account Manager in the United Kingdom to develop and sustain long-term relationships with Enterprise clients across our SaaS e-commerce platform. You will deliver proactive account management and top-tier support, ensuring client success and high satisfaction levels.

You will manage a dedicated portfolio, collaborate with cross-functional teams, and leverage our suite of e-commerce tools.

Qualifications

• 2+ years of experience in Account Management or Customer Success roles.
• Excellent communication and interpersonal skills.
• Customer-centric mindset with a focus on client satisfaction.
• Ability to work independently with good organisational skills.
• English proficiency is required.

Responsibilities

• Build and maintain long-term relationships with Enterprise clients.
• Provide comprehensive customer service including troubleshooting and support for our product.
• Manage a dedicated client portfolio and ensure client success.
• Utilize various e-commerce systems and tools to support client needs.

Skills

Account Management

Customer Success

Communication

Job description

Base is seeking a dedicated Key Account Manager in the United Kingdom to develop and sustain long-term relationships with Enterprise clients across our SaaS e-commerce platform. You will deliver proactive account management and top-tier support, ensuring client success and high satisfaction levels.

You will manage a dedicated portfolio, collaborate with cross-functional teams, and leverage our suite of e-commerce tools.