Strategic Account Manager for ERP & CRM Solutions

Target Integration Ltd.; Coventry; Hybrid; GBP 35,000 - 60,000; Full time

Job summary

Target Integration Ltd. in the United Kingdom is seeking an Account Manager to nurture existing client relationships, support successful outcomes, and identify opportunities to increase value from ERP, CRM and business management solutions.

You will act as a trusted advisor, coordinating with consultants and support teams, conducting reviews, and developing growth plans to expand service usage and retention.

Qualifications

• Experience in Account Management or Customer Success.
• Experience with ERP, CRM, or business software.
• Ability to understand business processes and technology solutions.
• Strong communication and presentation skills.
• Organised, proactive, and customer-focused.

Responsibilities

• Manage and develop relationships with an existing portfolio of clients.
• Act as trusted advisor and primary contact for customer accounts.
• Conduct regular client reviews to understand business needs and ensure satisfaction.
• Develop account growth plans to maximise value and retention.
• Prepare proposals and commercial recommendations where required.
• Coordinate with consultants, implementation and support teams to resolve issues.
• Monitor account health and address risks to retention.
• Maintain accurate account records in CRM systems.

Skills

Account Management

Customer Success

Relationship Building

Stakeholder Management

Commercial Awareness

Communication Skills

Business Technology Understanding

Problem Solving

Tools

ERP Systems

CRM Systems

Job description

Target Integration Ltd. in the United Kingdom is seeking an Account Manager to nurture existing client relationships, support successful outcomes, and identify opportunities to increase value from ERP, CRM and business management solutions.

You will act as a trusted advisor, coordinating with consultants and support teams, conducting reviews, and developing growth plans to expand service usage and retention.