Hybrid Internal Account Manager – UK Accounts

Klipboard; South Yorkshire; Hybrid; GBP 40,000 - 64,000; Full time

Job summary

Klipboard is seeking an Internal Account Manager to strategically manage a portfolio of UK-based accounts within the UKI Account Management Team. You will serve as the primary contact for customers and external managers, building strong, long-term relationships that drive satisfaction, growth and adoption of our ERP/SaaS solutions.

This role requires close coordination with internal teams (sales, customer success, finance and support) to align efforts, qualify leads, manage the CRM, and support

Qualifications

• Strong commercial awareness in all areas.
• Drive and hunger to develop and progress.
• Experience of working in sales within a software solution sales environment.
• Technical understanding from an application and technology perspective.
• Demonstrate success in a similar role.

Responsibilities

• Maintain and grow a portfolio of UK-based accounts; act as primary contact.
• Identify upsell, cross-sell, and renewal opportunities.
• Coordinate with sales, customer success, finance, support and operations.
• Log and manage CRM data, interactions, opportunities and contracts.
• Lead qualification and pipeline management with Marketing support.
• Ensure customer satisfaction and foster long-term relationships.

Skills

Strong commercial awareness

Drive and Hunger

Sales in software environment

Technical understanding

Proven track record

Job description

Klipboard is seeking an Internal Account Manager to strategically manage a portfolio of UK-based accounts within the UKI Account Management Team. You will serve as the primary contact for customers and external managers, building strong, long-term relationships that drive satisfaction, growth and adoption of our ERP/SaaS solutions.

This role requires close coordination with internal teams (sales, customer success, finance and support) to align efforts, qualify leads, manage the CRM, and support