Client Success & Growth Manager

Klipboard; Leeds; On-site; GBP 25,000 - 42,000; Full time

Job summary

Klipboard is seeking a proactive Account Manager in Leeds to drive new business, manage customer relationships and upsell the company’s product catalogue. You will work closely with cross-functional teams to maximise revenue and ensure customer satisfaction.

The role focuses on maintaining strong client connections, meeting daily KPI targets, and contributing to budget achievement within a fast-paced, dynamic environment. Join a growing global team shaping modern ERP solutions.

Qualifications

• Excellent verbal communication, listening and interpersonal skills.
• Experience of working with a CRM system.
• Sales skills.
• Highly motivated and target driven.
• Ability to use own initiative.
• Ability to work in a fast-paced environment.
• Ability to work well with others.
• Account Management and Upselling skills.

Responsibilities

• Adhere to site rules and drive a culture of Performance.
• Achieve targets and secure new business opportunities across sectors.
• Maintain daily call KPIs and manage customer problems.
• Build strong relationships with peers and the Sales director.
• Support the manager with budgets and forecasts.
• Manage pipeline with accurate forecasting for reporting.

Skills

Verbal communication

CRM experience

Sales skills

Target driven

Initiative

Fast-paced

Teamwork

Upselling

Tools

CRM system

Job description

Klipboard is seeking a proactive Account Manager in Leeds to drive new business, manage customer relationships and upsell the company’s product catalogue. You will work closely with cross-functional teams to maximise revenue and ensure customer satisfaction.

The role focuses on maintaining strong client connections, meeting daily KPI targets, and contributing to budget achievement within a fast-paced, dynamic environment. Join a growing global team shaping modern ERP solutions.