Strategic Enterprise Account Leader

American It Systems; Greater London; On-site; GBP 90,000 - 170,000; Full time

Job summary

Uncountable is seeking an Enterprise Account Manager to own the strategy and outcomes for our largest customers. You will oversee a portfolio of top-tier accounts, setting standards for long-term customer partnerships and working across AM, Implementation, Support and ML teams to drive exceptional outcomes.

This high-visibility role requires strong relationship-building and strategic execution, with a focus on renewals, expansion, and influencing product direction.

Qualifications

• Experience managing enterprise accounts across multiple divisions.
• Proven track record with executive partnerships.
• Experience with large-scale software implementations.

Responsibilities

• Act as executive sponsor for strategic accounts, owning relationships at the highest level.
• Own GRR, NRR, and account health across your book of business.
• Manage escalations to resolve issues and protect long-term account health.

Skills

Executive sponsorship

Account management

Relationship building

Strategic thinking

Cross-functional collaboration

CRM

Tools

CRM

Job description

Uncountable is seeking an Enterprise Account Manager to own the strategy and outcomes for our largest customers. You will oversee a portfolio of top-tier accounts, setting standards for long-term customer partnerships and working across AM, Implementation, Support and ML teams to drive exceptional outcomes.

This high-visibility role requires strong relationship-building and strategic execution, with a focus on renewals, expansion, and influencing product direction.