Strategic Digital Change Analyst

North West Ambulance Service NHS Trust

Nottingham

Remote

GBP 42,000 - 54,000

Full time

45 hours ago
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Benefits offered by this job

Pension scheme
Up to 33 days annual leave
Training and development opportunities
NHS discounts
Car Lease Scheme
Cycle to Work Scheme
NHS Mortgages
Childcare Vouchers

Job summary

North West Ambulance Service NHS Trust is seeking a Business Change Analyst to join the Digital Products and Delivery team. You will work with subject matter experts to determine requirements, produce detailed specifications, and drive improvements through to solution design aligned with strategic objectives.

The role requires significant onsite presence and regular travel across the North West to Trust locations.

Qualifications

  • Detailed knowledge of Business Modelling and Analysis.
  • Strong verbal, presentation and written communication skills.
  • Ability to provide and receive complex, sensitive or contentious information.
  • Solid understanding of how information technology supports organisational effectiveness.
  • Ability to negotiate and influence others to achieve change.
  • Articulate and clear in communications to mixed audiences.
  • Ability to anticipate and resolve problems before they arise.
  • Excellent business and financial management skills.
  • Demonstrates problem solving skills and the ability to respond to sudden demands.
  • Ability to work effectively under pressure and in a team.
  • Demonstrates a collaborative approach and good team working.
  • Methodical approach to analysing and advising on complex data.
  • Ability to manage, motivate and develop staff in a matrix environment.
  • Strong planning and organisational skills.
  • Effective listener with a problem-solving orientation.
  • Compassionate and inclusive leadership experience.
  • Experience in applying HR processes.
  • Demonstrable line management responsibilities.

Responsibilities

  • Undertake a variety of activities as part of business change analytics in a digital environment.
  • Map business processes for as-is and to-be states.
  • Perform system mapping and requirements gathering from end users.
  • Develop specifications for technical teams to build solutions.
  • Document scope, timelines, benefits where applicable.
  • Collaborate with clinical, operational, corporate and digital teams to design solutions.
  • Maintain relationships with stakeholders to support delivery of business change analytics.

Skills

Business modelling
Communication skills
Analytical thinking
IT/ICT understanding
Influencing others
Clear written & verbal communication
Problem solving
Time management
Leadership
Collaboration
Planning & organisation
Attention to detail
Staff development
HR processes

Education

Postgraduate level or equivalent experience in Digital/Informatics
Prince 2 Foundation or Business Change Qualification
Continued Professional Development

Job description

North West Ambulance Service NHS Trust is seeking a Business Change Analyst to join the Digital Products and Delivery team. You will work with subject matter experts to determine requirements, produce detailed specifications, and drive improvements through to solution design aligned with strategic objectives.

The role requires significant onsite presence and regular travel across the North West to Trust locations.

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