Digital Business Analyst

Lancashire & South Cumbria NHS Foundation Trust; Preston; On-site; GBP 42,000 - 54,000; Full time

Job summary

Lancashire & South Cumbria NHS Foundation Trust is seeking a Digital Business Analyst to join the Digital Health Service. You will work with the Business Analysis and Change Team to support the analysis, design and implementation of digital change across services.

You will engage with clinical teams and operational managers to map current processes, define requirements and support the delivery of digital solutions.

Qualifications

• Educated to degree level or equivalent experience.
• BCS Foundation Certificate in Business Analysis (or working towards) or equivalent professional experience.
• Understanding of Business Analysis lifecycle and core techniques.
• Awareness of digital transformation or service improvement approaches.
• Knowledge of current NHS affairs.
• Understanding of requirements gathering and documentation processes.

Responsibilities

• Engage with clinical and operational teams to understand existing pathways and processes.
• Support the identification, analysis and documentation of business requirements.
• Assist in the co-design of future state processes and digital solutions.
• Produce clear and structured documentation, including process maps, requirements specifications and stakeholder analysis.
• Support stakeholder engagement and communication throughout the project lifecycle.
• Contribute to benefits realisation activities, including identifying, documenting and tracking expected benefits.
• Support the planning and delivery of change management activities to enable successful adoption of digital solutions.
• Work across multiple projects, supporting delivery in line with agreed priorities, timelines and standards.

Skills

Stakeholder engagement

Requirements gathering

Business analysis

Communication

Education

Bachelor's degree or equivalent experience

BCS Foundation Certificate in Business Analysis (or working towards)

Job description

Lancashire & South Cumbria NHS Foundation Trust

Digital Business Analyst

The closing date is 26 October 2026

Please note - this role does not offer sponsorship.

An exciting opportunity has arisen to join our Digital Health Service at Lancashire and South Cumbria NHS Foundation Trust as a Digital Business Analyst. The successful candidate will join the Business Analysis and Change Team, supporting the delivery of digital transformation across our services.

You will work as part of a dynamic team to support the analysis, design and implementation of digital change initiatives. This includes working closely with clinical teams, operational managers and wider stakeholders to understand current processes, identify opportunities for improvement and support the development of effective digital solutions.

We are looking for a motivated and organised individual with experience in business analysis or service improvement, ideally within a digital or healthcare environment. You will be confident engaging with stakeholders, gathering and documenting requirements, and supporting the delivery of change across a varied portfolio of projects.

You will have a good understanding of Business Analysis, including experience of using recognised tools, techniques and methodologies, along with a working knowledge of project management principles.

We would like to highlight that this position is not a Data Analyst role and is focused on Business Analysis and change delivery. Please ensure that your application clearly demonstrates relevant Business Analysis skills, experience and methodologies.

Main duties of the job

The Digital Business Analyst will support the delivery of digital-enabled change across a range of clinical and support services. Working closely with project managers, digital leads and stakeholders, you will:

• Engage with clinical and operational teams to understand existing pathways and processes
• Support the identification, analysis and documentation of business requirements
• Assist in the co-design of future state processes and digital solutions
• Produce clear and structured documentation, including process maps, requirements specifications and stakeholder analysis
• Support stakeholder engagement and communication throughout the project lifecycle
• Contribute to benefits realisation activities, including identifying, documenting and tracking expected benefits
• Support the planning and delivery of change management activities to enable successful adoption of digital solutions
• Work across multiple projects, supporting delivery in line with agreed priorities, timelines and standards

We welcome applications from candidates who are enthusiastic about digital transformation and improving services for patients and staff. This role offers the opportunity to further develop skills in business analysis, stakeholder engagement and change delivery within a supportive team environment.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well

Job responsibilities

Corren Counsell | Senior Digital Business Analyst

For more details on this vacancy please review the attached job description and person specification.

Person Specification

Qualifications

• Educated to degree level or equivalent experience
• BCS Foundation Certificate in Business Analysis (or working towards) or equivalent professional experience

Knowledge

• Understanding of Business Analysis lifecycle and core techniques
• Awareness of digital transformation or service improvement approaches
• Knowledge of current NHS affairs
• Understanding of requirements gathering and documentation processes

Experience

• Experience supporting business analysis or service improvement activities
• Experience of gathering and documenting requirements
• Experience supporting the identification, documentation and monitoring of benefits aligned to project or service outcomes
• Experience working with data and metrics to support evaluation, reporting or service improvement activities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Lancashire & South Cumbria NHS Foundation Trust