Digital Business Analyst | Lancashire and South Cumbria NHS Foundation Trust

Lancashire Care Foundation Trust; Preston; Hybrid; GBP 42,000 - 54,000; Full time

Job summary

Lancashire and South Cumbria NHS Foundation Trust is seeking a Digital Business Analyst to join the Business Analysis and Change Team. You will support digital transformation across services, working closely with clinical teams, managers and stakeholders to understand current processes and identify improvement opportunities.

The role emphasises business analysis and change delivery rather than data analysis; you will gather requirements, produce documentation, assist in designing future state

Qualifications

• Experience in business analysis or service improvement within digital or healthcare environments.
• Ability to engage with stakeholders, gather and document requirements, and support change delivery.
• Familiarity with recognised BA tools, techniques and methodologies.

Responsibilities

• Engage with clinical and operational teams to map current processes and identify opportunities for improvement.
• Analyse and document business requirements and assist in co-design of future state processes and digital solutions.
• Produce clear documentation including process maps and stakeholder analyses, and support communication throughout the project lifecycle.
• Support benefits realisation and planning of change management activities to enable adoption of digital solutions.
• Work across multiple projects aligned with priorities, timelines and standards.

Skills

Business analysis

Stakeholder engagement

Requirements gathering

Process mapping

Change delivery

Education

Relevant degree (e.g., BA/BS, IT, health)

Tools

Documentation tools

Process mapping tools

Job description

Digital Business Analyst | Lancashire and South Cumbria NHS Foundation Trust

Please note - this role does not offer sponsorship.

An exciting opportunity has arisen to join our Digital Health Service at Lancashire and South Cumbria NHS Foundation Trust as a Digital Business Analyst. The successful candidate will join the Business Analysis and Change Team, supporting the delivery of digital transformation across our services.

You will work as part of a dynamic team to support the analysis, design and implementation of digital change initiatives. This includes working closely with clinical teams, operational managers and wider stakeholders to understand current processes, identify opportunities for improvement and support the development of effective digital solutions.

We are looking for a motivated and organised individual with experience in business analysis or service improvement, ideally within a digital or healthcare environment. You will be confident engaging with stakeholders, gathering and documenting requirements, and supporting the delivery of change across a varied portfolio of projects.

You will have a good understanding of Business Analysis, including experience of using recognised tools, techniques and methodologies, along with a working knowledge of project management principles.

We would like to highlight that this position is not a Data Analyst role and is focused on Business Analysis and change delivery. Please ensure that your application clearly demonstrates relevant Business Analysis skills, experience and methodologies.

The Digital Business Analyst will support the delivery of digital-enabled change across a range of clinical and support services. Working closely with project managers, digital leads and stakeholders, you will:

• Engage with clinical and operational teams to understand existing pathways and processes
• Support the identification, analysis and documentation of business requirements
• Assist in the co-design of future state processes and digital solutions
• Produce clear and structured documentation, including process maps, requirements specifications and stakeholder analysis
• Support stakeholder engagement and communication throughout the project lifecycle
• Contribute to benefits realisation activities, including identifying, documenting and tracking expected benefits
• Support the planning and delivery of change management activities to enable successful adoption of digital solutions
• Work across multiple projects, supporting delivery in line with agreed priorities, timelines and standards

We welcome applications from candidates who are enthusiastic about digital transformation and improving services for patients and staff. This role offers the opportunity to further develop skills in business analysis, stakeholder engagement and change delivery within a supportive team environment.

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here:Keeping our workforce well

Corren Counsell | Senior Digital Business Analyst

For more details on this vacancy please review the attached job description and person specification.

This advert closes on Monday 26 Oct 2026