Strategic CSE: Data & AI Security Adoption & Outcomes

Veeam; Greater London; On-site; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO

Parental leave 8 weeks

Medical, dental, vision coverage

Mental health support

401(k) retirement plan with matching

Legal services

AirVet

Education & mentoring

Tax-advantaged accounts

Job summary

Veeam is seeking a Lead Customer Success Engineer to own long-term customer outcomes for the Securiti Data Command Center platform in the UK. You will lead onboarding, adoption, and optimization, proactively identify churn risk and upsell opportunities, and apply deep expertise in DSPM, Privacy, Data Security, and AI Governance to deliver measurable customer value.

You will setup customer accounts, facilitate onboarding, orient stakeholders, walk through administration portals, introduce support

Qualifications

• 12+ years in customer-facing technical roles focused on data security, privacy, governance, cloud security, or enterprise software.
• Strong experience in DSPM, Privacy, Data Security and AI Governance with measurable customer outcomes.
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.

Responsibilities

• Lead onboarding, adoption and optimization; identify churn risk and opportunities; deliver measurable customer value.
• Identify expansion opportunities; analyze platform usage and customer environments; align outcomes with product adoption.
• Conduct assessments; recommend DSPM, Privacy, Data Security, or AI Governance solutions and architectures.
• Own the technical success plan and adoption roadmap; collaborate with Sales and Customer Success leadership to influence renewal outcomes.
• Engage executive stakeholders (CISO, CIO, Chief Privacy Officer, Chief Data Officer) with clear risk, status, and opportunity updates.

Skills

DSPM

Privacy

Data Security

AI Governance

Executive engagement

Cloud platforms

SaaS architectures

Security technologies

Communication

Cross-functional collaboration

Tools

AWS

Azure

Job description

Veeam is seeking a Lead Customer Success Engineer to own long-term customer outcomes for the Securiti Data Command Center platform in the UK. You will lead onboarding, adoption, and optimization, proactively identify churn risk and upsell opportunities, and apply deep expertise in DSPM, Privacy, Data Security, and AI Governance to deliver measurable customer value.

You will setup customer accounts, facilitate onboarding, orient stakeholders, walk through administration portals, introduce support