Strategic Client FM Lead — Facilities Management

JLL; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading real estate firm is looking for a Client Lead FM in Greater London to oversee client relationships and manage operational management. You will be responsible for working closely with a team to ensure client satisfaction and improve service delivery standards while maintaining operational compliance. Ideal candidates will have experience in the property industry, excellent communication skills, and a relevant IWFM qualification. Join us to shape a brighter future in real estate.

Benefits

AI-driven career development support

Inclusivity and reasonable accommodations for disabilities

Qualifications

• Prior experience in property industry or corporate FM background.
• Ability to develop business improvement opportunities.
• Advocate of change with operational business change experience.

Responsibilities

• Manage day-to-day operational responsibilities for specific clients.
• Ensure client satisfaction is routinely measured.
• Support contract renewal and new service planning.

Skills

Commercial awareness

Stakeholder management

Organisational skills

Communication skills

Education

IWFM / BIFM qualification

Job description

A leading real estate firm is looking for a Client Lead FM in Greater London to oversee client relationships and manage operational management. You will be responsible for working closely with a team to ensure client satisfaction and improve service delivery standards while maintaining operational compliance. Ideal candidates will have experience in the property industry, excellent communication skills, and a relevant IWFM qualification. Join us to shape a brighter future in real estate.