Strategic Bids Architect

Serco Limited; United Kingdom; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading public services provider seeks a Strategic Bids Architect to transform digital public services. You will lead the design of innovative digital, data, and AI solutions, influencing senior stakeholders and driving user-centric problem-solving. With a focus on collaboration and commercial viability, you'll enhance public sector programs. Join us to help shape the future of public services and make a real impact on citizens' lives. This full-time role offers competitive salary and hybrid working options.

Benefits

Competitive salary

Benefits package

Hybrid working model

Qualifications

• Proven experience leading digital, data, or AI solution architectures for public sector.
• Strong understanding of government digital strategies (e.g., GDS, CDDO).
• Ability to engage confidently at executive level.

Responsibilities

• Engage and influence senior stakeholders at CXO level.
• Lead opportunity shaping for strategic public sector bids.
• Drive user-centric design with focus on operational efficiency.

Skills

Digital solution architecture

Data strategy

AI implementation

Stakeholder engagement

Problem-solving

Technical curiosity

Commercial awareness

Tools

AWS

Microsoft

Google

ServiceNow

Job description

Location: Hybrid (Home, Hook or London office)

Business Unit: Data, Digital & Technology (DDaT)

Type: Permanent | Full-time

Salary: Competitive + benefits

Shape the future of digital public services

At Serco, we're transforming the way governments serve their citizens - designing intelligent, data-driven, and AI-enabled solutions that improve lives, strengthen communities, and deliver real public value.

As a Strategic Bids Architect, you'll be at the forefront of this mission - leading the design of next-generation digital, data, and AI solutions for some of the most important public sector programmes in the UK and around the world.

You'll work closely with senior leaders across government and the public sector, partnering with CXOs, Chief Digital Officers, and Directors of Transformation to craft visionary yet deliverable solutions that make a tangible difference to citizens.

Your mission

You'll bring together innovation, architecture, and commercial strategy to create solutions that are both visionary and viable.

• Ø Embeds cutting-edge digital and AI capabilities to deliver better outcomes for citizens.
• Ø Demonstrates a strong awareness of how emerging technologies are reshaping service delivery across domains.
• Ø Aligns with government digital and data strategies.
• Ø Reflects Serco's design ethos - innovative, ethical, sustainable, and secure.
• Ø Is fully aligned with delivery capability and commercial viability.

You'll collaborate with our leading-edge ecosystem partners - including global cloud providers, AI innovators, and cyber specialists - bringing the best of digital technology together to enable governments to modernise, connect, and transform.

You will...

• Engage and influence senior stakeholders at CXO and Director level within client organisations.
• Lead opportunity shaping and solution design for strategic public sector bids and transformation programmes.
• Play a critical role shaping the market and influencing opportunities.
• Drive User-Centric Problem-Solving designs with end-user productivity and operational efficiency at the core not just architectural elegance.
• Integrate cloud, data, automation, and AI to deliver measurable improvements in service performance, citizen experience, and efficiency.
• Partner with delivery leaders within Serco to ensure architectural integrity, deliverability, and governance from design through mobilisation.
• Drive collaboration with strategic technology partners (AWS, Microsoft, Google, ServiceNow, and others) to bring the best of digital innovation to the public sector.
• Promote responsible and ethical AI, ensuring transparency, inclusion, and accountability in every solution.

You bring...

• Proven experience leading digital, data, or AI solution architectures for major public sector or complex transformation programmes.
• Strong understanding of government digital, data, and AI strategies (e.g. GDS, CDDO, NHS, MoD, or international equivalents).
• Ability to engage confidently at executive level, shaping opportunities alongside senior client and internal stakeholders.
• Deep technical curiosity and creativity - you see technology as a means to improve society, not just systems.
• Commercial awareness and delivery insight - you balance innovation with practicality and value.

Why join us

This is your opportunity to help shape the next generation of public digital services.

To work on projects that matter - from AI-driven citizen engagement to data-led service redesign and secure government cloud platforms that keep nations running.

You’ll be part of a new, ambitious digital architecture community - working with visionary leaders, government partners, and global technology innovators to build solutions that will impact millions.

If you want to use technology to serve society, influence how governments think about digital transformation, and be part of something genuinely new - we'd love to meet you.

Be part of something bigger. Be part of Serco.

Be part of something bigger. Be part of Serco.

Apply now

Apply now or message me for a confidential chat! and help us build the digital public services of tomorrow.

Serco is committed to diversity, inclusion, and fair access to employment. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.