Strategic B2B Account Growth Manager

Pertemps Redditch Commercial; Lickey End; On-site; GBP 26,000 - 27,000; Full time

Job summary

Pertemps Redditch Commercial is seeking a Customer Account Manager in Bromsgrove to nurture and grow an established B2B portfolio. You will act as the main point of contact, ensuring a seamless, high-quality experience for clients and identifying opportunities to strengthen partnerships.

Ideal candidates will have strong relationship-building and communication skills, a proactive approach, and the ability to manage multiple accounts with cross-functional collaboration to deliver outstanding

Qualifications

• 3+ years in customer services or account management
• Strong communication and relationship-building skills
• Ability to manage multiple accounts and priorities

Responsibilities

• Manage and develop a portfolio of existing B2B accounts
• Build strong, long-term relationships with key decision-makers
• Act as the primary point of contact for all client needs and queries
• Conduct regular account reviews to ensure satisfaction and identify growth opportunities
• Oversee the full customer journey, ensuring a smooth and efficient experience
• Ensure accurate and timely handling of orders, returns, and queries
• Collaborate with cross-functional teams to deliver the best possible outcomes for customers

Skills

Account management

Relationship-building

Communication

Job description

Pertemps Redditch Commercial is seeking a Customer Account Manager in Bromsgrove to nurture and grow an established B2B portfolio. You will act as the main point of contact, ensuring a seamless, high-quality experience for clients and identifying opportunities to strengthen partnerships.

Ideal candidates will have strong relationship-building and communication skills, a proactive approach, and the ability to manage multiple accounts with cross-functional collaboration to deliver outstanding