Strategic Account Manager, SaaS — Equity Options

TYK TECHNOLOGIES LIMITED; United Kingdom; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Unlimited paid holidays

Flexible working hours

Employee share scheme

Generous maternity and paternity leave

Company retreats

Job summary

TYK TECHNOLOGIES LIMITED is seeking an Account Manager in the United Kingdom who will own and develop long-term relationships with customers in complex technical environments. The successful candidate will manage a portfolio of accounts, ensuring customers realize consistent value from Tyk's API Management platform. Ideal applicants should have experience in B2B SaaS or enterprise tech, manage renewals and growth, and possess strong communication skills. The position offers benefits like unlimited paid holidays and flexible working hours.

Qualifications

• Experience owning customer relationships in a B2B SaaS or enterprise technology environment.
• A track record of managing commercial customer relationships, including renewals and account growth.
• Ability to build relationships across both technical and business stakeholders.

Responsibilities

• Own and develop long-term relationships with customers.
• Manage a portfolio of accounts, ensuring customers realize value from the platform.
• Work closely with sales, product, and technical teams to support customers.

Skills

Customer relationship management

B2B SaaS experience

Technical product understanding

Communication skills

Collaboration

Organizational skills

Job description

TYK TECHNOLOGIES LIMITED is seeking an Account Manager in the United Kingdom who will own and develop long-term relationships with customers in complex technical environments. The successful candidate will manage a portfolio of accounts, ensuring customers realize consistent value from Tyk's API Management platform. Ideal applicants should have experience in B2B SaaS or enterprise tech, manage renewals and growth, and possess strong communication skills. The position offers benefits like unlimited paid holidays and flexible working hours.