Strategic Account Manager – SaaS Growth & Retention

Akeneo; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Flexible working hours

Home Office & Commuting Allowance

Paid parental leave

Annual professional development budget

Private medical insurance

Job summary

A leading software company in the UK seeks an Account Manager to drive customer success and account growth. The role involves managing upsell opportunities and building relationships with key clients. The company fosters a flexible work environment, valuing work-life balance and professional development. Benefits include a comprehensive onboarding program, generous parental leave, and annual budgets for professional growth. Candidates from all backgrounds are encouraged to apply.

Qualifications

• Proven experience in Account Management or Customer Success Management.
• Track record of managing upsell and cross-sell opportunities.
• Strong analytical skills using data for decision making.

Responsibilities

• Spot and seize upsell opportunities to maximize account value.
• Develop and execute strategic account plans.
• Build and nurture relationships with decision-makers.

Skills

Account Management

Contract negotiation

Analytical skills

B2B SaaS experience

Customer relationship management

E-commerce familiarity

Job description

A leading software company in the UK seeks an Account Manager to drive customer success and account growth. The role involves managing upsell opportunities and building relationships with key clients. The company fosters a flexible work environment, valuing work-life balance and professional development. Benefits include a comprehensive onboarding program, generous parental leave, and annual budgets for professional growth. Candidates from all backgrounds are encouraged to apply.