Strategic Account Manager — Growth & Retention (Hybrid)

Test Driven Solutions Ltd.; City of Edinburgh; Híbrido; GBP 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday + Bank holidays

Performance based bonus scheme

Contributory pension scheme

BUPA Health/Dental care

Macbook Pro/Windows Machine provided

Company away weekends

Cycle to Work Scheme

Descripción de la vacante

A growing software consultancy is seeking an experienced Account Manager in Edinburgh to develop long-lasting client relationships. In this role, you will manage accounts, drive revenue growth, and ensure customer satisfaction. Responsibilities include monitoring client needs, delivering insights, and presenting solutions. The ideal candidate has over 3 years of account management experience in IT, strong commercial understanding, and is comfortable working with senior stakeholders. This position offers a hybrid work model with flexible hours and competitive benefits.

Formación

• 3+ years of account management experience in IT or digital consultancies.
• Strong understanding of services and sectors.
• Proven ability to manage senior relationships.

Responsabilidades

• Develop and nurture strong client relationships for solution delivery.
• Monitor client satisfaction to ensure retention.
• Track account metrics to drive insights for improvement.

Conocimientos

Client relationship management

Commercial understanding

Technical proposal presentation

Ability to build relationships at C-suite

Descripción del empleo

A growing software consultancy is seeking an experienced Account Manager in Edinburgh to develop long-lasting client relationships. In this role, you will manage accounts, drive revenue growth, and ensure customer satisfaction. Responsibilities include monitoring client needs, delivering insights, and presenting solutions. The ideal candidate has over 3 years of account management experience in IT, strong commercial understanding, and is comfortable working with senior stakeholders. This position offers a hybrid work model with flexible hours and competitive benefits.