Global Account Manager – Client Growth & Retention

Black Mountain Group | Integrated Business Solutions; Hereford; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Hybrid working (post‑probation)

Company pension 5% matching

Life insurance x4 base salary

Private medical insurance

Health Cash Plan

Job summary

A leading HR solutions provider in Hereford is seeking an Account Manager to support client satisfaction and revenue growth strategies. This role involves managing client relationships, identifying cross-selling opportunities, and providing tailored solutions. The ideal candidate will have experience in Account Management within a B2B context, excellent communication skills, and familiarity with CRM tools like Salesforce. The position offers a salary range of £35,000 to £45,000 and a hybrid working model post-probation.

Qualifications

• Experience in Account Management, ideally in a B2B environment.
• Understanding of client relationship management and revenue growth.
• Experience in international client support.

Responsibilities

• Serve as primary contact for assigned clients, building strong relationships.
• Proactively address client needs.
• Identify and execute cross-selling opportunities.

Skills

Account Management

Client Relationship Management

Cross-Selling

Problem-Solving

Excellent Communication

Tools

Salesforce

Microsoft Office

Monday.com (CRM)

Job description

A leading HR solutions provider in Hereford is seeking an Account Manager to support client satisfaction and revenue growth strategies. This role involves managing client relationships, identifying cross-selling opportunities, and providing tailored solutions. The ideal candidate will have experience in Account Management within a B2B context, excellent communication skills, and familiarity with CRM tools like Salesforce. The position offers a salary range of £35,000 to £45,000 and a hybrid working model post-probation.