Store Team Member

Home Bargains; Blackburn; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Blackburn seeks a dedicated Team Member to provide exceptional customer service. Responsibilities include assisting customers, stock replenishment, and handling cash transactions. Candidates should demonstrate reliability, professionalism, and experience in retail. This role offers £12.21-£12.50 per hour for part-time work, with additional benefits including annual leave and employee discounts.

Benefits

28 days of annual leave (pro-rated)

Contributable pension scheme

10% store discount

Death in Service Benefit

Long service recognition

Employee assistance programme with counselling

Qualifications

• Experience of working in a retail environment.
• Ability to handle cash transactions accurately.
• Hardworking and reliable.

Responsibilities

• Provide outstanding customer service and assist customers with product queries.
• Assist with stock replenishment and maintain store cleanliness.
• Operate tills and handle cash transactions.

Skills

Customer service

Cash handling

Manual handling

Reliability

Professionalism

Job description

Overview

Customer Service Extraordinaire - As a dedicated Team Member, you'll be the face of Home Bargains, delivering outstanding customer service with enthusiasm. From assisting with product queries to ensuring prompt and friendly service, you play a crucial role in creating a welcoming atmosphere.

Embrace Your Inner Hero - As a team player, you'll support your fellow team members in delivering excellence across the board. From putting out stock and ensuring products are available and presentable to maintaining cleanliness and tidiness throughout the store, your contributions will be invaluable in upholding our high standards.

Versatility in Action - Being a Team Member here is like wearing multiple hats. You'll find yourself on tills, handling cash transactions, and ensuring our shelves are stocked and rotated seamlessly. Whether it's the Café, Bakery, or working in one of our garden centres, your adaptability shines through, making you a vital part of our dynamic team. Demonstrate a good understanding of customer service

Responsibilities

• Provide outstanding customer service and assist customers with product queries.
• Assist with stock replenishment, maintain shelf presentation, and ensure store cleanliness.
• Operate tills and handle cash transactions accurately.
• Support across departments as needed (Café, Bakery, garden centres) and adapt to changing duties.

Qualifications

• Experience of cash handling and working in a retail environment
• Experience of manual handling and stock replenishment
• Hardworking and reliable
• Polite and professional

About the Role

At Home Bargains, we believe in creating an exceptional shopping experience for our customers. You will be the first smiling face our customers see, providing outstanding service and assistance to help them find great bargains. We take pride in our store standards and you will play a crucial role in delivering this for our customers every day, helping to maintain a welcoming atmosphere and a prompt, enjoyable shopping experience.

Salary and Hours

• £12.21 per hour (18-20), £12.50 per hour (21+)
• 20 hours per week, 6am–10am

Employee Benefits

• Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• MyHB colleague benefits platform with access to discounts UK wide, Employee Assistance Programme with 24/7 confidential counselling and advice line, and low-cost voluntary insured health plans