Store Team Leader: Inspire, Lead & Elevate Service

Card Factory; Matlock Bath CP; On-site; GBP 21,000 - 26,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to bring energy, positivity and great vibes to our store. You’ll support the Store Manager, keep the team motivated and ensure customers leave with what they came for, plus a smile.

When the Store Manager is away, you’ll step up with confidence and care to keep the store running smoothly and maintain a thriving team culture. Join us to lead by example and help everyone grow.

Qualifications

• Leadership skills that motivate and guide a team.
• Strong customer service mindset and passion for great service.
• Clear communication and ability to keep the team informed.

Responsibilities

• Lead the store team to deliver outstanding customer experiences and commercial results.
• Role-model high standards of service; drive store initiatives and maintain positive energy.

Skills

Leadership

Customer service

Communication

Team motivation

Job description

Card Factory is seeking a friendly and upbeat Team Leader to bring energy, positivity and great vibes to our store. You’ll support the Store Manager, keep the team motivated and ensure customers leave with what they came for, plus a smile.

When the Store Manager is away, you’ll step up with confidence and care to keep the store running smoothly and maintain a thriving team culture. Join us to lead by example and help everyone grow.