Store Team Leader: Inspire Great Customer Experiences

Card Factory; Grove; On-site; GBP 21,000 - 28,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energise our store in the community. You’ll be at the heart of the team, supporting the Store Manager, keeping morale high, and ensuring customers leave with exactly what they came in for and a smile.

You’ll lead by example, help others grow, drive store initiatives, and maintain clear communication while monitoring performance to keep the team thriving and the store running smoothly.

Qualifications

• Strong leadership and people-management ability.
• Curious, eager to learn and see the bigger picture.
• Inclusive mindset and ability to empower others.

Responsibilities

• Help run the store day-to-day and create great customer experiences.
• Lead by example and bring the Card Factory way to life.
• Support the Store Manager, drive commercial initiatives, and keep the team motivated.

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energise our store in the community. You’ll be at the heart of the team, supporting the Store Manager, keeping morale high, and ensuring customers leave with exactly what they came in for and a smile.

You’ll lead by example, help others grow, drive store initiatives, and maintain clear communication while monitoring performance to keep the team thriving and the store running smoothly.