Store Team Leader: Inspire Growth & Spark Joy

Card Factory; Loanhead; On-site; GBP 21,000 - 32,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energize our store, support the Store Manager, and keep the team motivated. You will ensure customers leave with what they came in for and a smile to go with it, stepping up when the Store Manager is away.

You will lead by example, drive store initiatives, and help the team thrive while building your own skills and contributing to a positive, inclusive culture.

Qualifications

• Good leadership skills people want to follow—positive, proactive, and full of energy.
• Curious by nature, always learning, eager to see the bigger picture.
• Create space for everyone’s voice, listen with intent, and help build a belonging team.
• Step up, stay flexible, and set the tone by getting things done.
• Fair, open to feedback, and thoughtful in decisions.
• Genuinely care about people, support growth, and create a positive team vibe.

Responsibilities

• Lead day-to-day store operations to create great customer experiences and drive commercial success.
• Lead by example and bring the Card Factory Way to life.
• Help others grow while continuing to build your own skills.
• Drive store initiatives, maintain clear communication, and foster a positive, inclusive vibe.
• Monitor store performance and help ensure the team thrives.

Skills

Leadership

Curious

Inclusion

Flexibility

Fairness

People growth

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energize our store, support the Store Manager, and keep the team motivated. You will ensure customers leave with what they came in for and a smile to go with it, stepping up when the Store Manager is away.

You will lead by example, drive store initiatives, and help the team thrive while building your own skills and contributing to a positive, inclusive culture.