Store Team Leader: Elevate Service & Team Spirit

Card Factory; Bar Hill; On-site; GBP 22,000 - 26,000; Full time

Job summary

Card Factory is seeking a Team Leader to energise the store, support the Store Manager, and keep the team motivated so customers leave with exactly what they came in for and a smile.

You will lead by example, drive commercial success, and foster growth by helping others develop while staying adaptable. This role emphasises a positive vibe, strong communication, and a collaborative, inclusive culture.

Qualifications

• Strong leadership skills with the ability to inspire a team.
• Curious by nature, eager to learn and grow.
• Inclusive mindset, values every voice.
• Flexible, proactive, and able to set the tone.
• Fair, open to feedback, and decisive.
• Genuine care for people and team development.

Responsibilities

• Run day-to-day store operations and deliver great customer experiences.
• Lead by example and embody the Card Factory Way.
• Support team growth and skills development.
• Drive store initiatives and maintain commercial performance.
• Foster a positive, inclusive team environment and effective communication.

Skills

Leadership skills

Customer service

Communication

Team motivation

Problem solving

Flexibility

Job description

Card Factory is seeking a Team Leader to energise the store, support the Store Manager, and keep the team motivated so customers leave with exactly what they came in for and a smile.

You will lead by example, drive commercial success, and foster growth by helping others develop while staying adaptable. This role emphasises a positive vibe, strong communication, and a collaborative, inclusive culture.