Store Team Leader: Energize, Lead & Grow the Team

Card Factory; Barnstaple; On-site; GBP 25,000 - 36,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energize the store and support the Store Manager in daily operations. You will motivate the team, ensure customers leave with exactly what they came in for, and step up when the Store Manager is away with confidence and care.

You will lead by example, drive commercial success, and help others grow while continuing to build your own skills. You’ll contribute to a positive, inclusive vibe, monitor numbers, and keep the team thriving.

Qualifications

• Leadership skills that inspire and guide a team.
• Excellent customer service ethos and approach to positive customer experiences.
• Ability to communicate clearly, listen actively and support team development.

Responsibilities

• Lead by example to deliver outstanding service and store performance.
• Support the Store Manager and motivate the team to achieve goals.
• Drive store initiatives, maintain positive communication, and foster an inclusive team culture.

Skills

Leadership

Customer service

Team management

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energize the store and support the Store Manager in daily operations. You will motivate the team, ensure customers leave with exactly what they came in for, and step up when the Store Manager is away with confidence and care.

You will lead by example, drive commercial success, and help others grow while continuing to build your own skills. You’ll contribute to a positive, inclusive vibe, monitor numbers, and keep the team thriving.