Store Team Leader: Customer Service & Team Growth

Co-op Group; Bridgwater; On-site; GBP 60,000 - 80,000; Part time

Job summary

A well-known retailer in Bridgwater seeks a Customer Team Leader to provide excellent service and support team development. Responsibilities include coaching staff, ensuring store operations, managing stock accuracy, and fostering community relationships. Ideal candidates possess strong people skills, organizational abilities, and a genuine care for customer needs. Additionally, the role offers paid training, discounts, and generous holiday benefits, contributing to a positive workplace culture.

Benefits

36 days holiday

10% pension contribution

30% discount on store products

Virtual healthcare services

Cycle-to-work scheme

Qualifications

• Genuine care for customers and members.
• Ability to lead and support the team.
• Strong organizational skills.
• Desire to learn and grow.

Responsibilities

• Provide friendly and thoughtful service to all customers.
• Develop team capabilities through coaching and training.
• Ensure store safety, legality, and operation.
• Manage stock accuracy for customer satisfaction.
• Support store management and HR processes.
• Lead initiatives for new products in-store.
• Build community relationships and support local plans.

Skills

Friendly service

Leadership

Organizational skills

Problem-solving skills

People skills

Job description

A well-known retailer in Bridgwater seeks a Customer Team Leader to provide excellent service and support team development. Responsibilities include coaching staff, ensuring store operations, managing stock accuracy, and fostering community relationships. Ideal candidates possess strong people skills, organizational abilities, and a genuine care for customer needs. Additionally, the role offers paid training, discounts, and generous holiday benefits, contributing to a positive workplace culture.