Store Shift Leader — Flexible Hours & Growth Path

Tesco; Ramsgate; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco UK is seeking a Shift Lead to oversee store operations, lead a team, and ensure a high standard of customer service on a day-to-day basis.

Shifts start at £15.59 per hour, rising to £16.86 in M25 stores. Minimum 16 hours per week, with some locations offering 12+ hours. Flexible working considerations discussed during application. Tesco prioritizes inclusion and accessibility in recruitment.

Qualifications

• Over 18 required.
• Experience in a team lead or management role in a fast-paced retail environment.
• Strong role model who delivers great service and meets customer needs.
• Build positive, long-lasting relationships to create an inclusive team.
• Clear communicator using multiple methods to keep the team informed.
• Natural leader who motivates the team to achieve outstanding results.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across all store areas and with colleagues as the go-to person for daily queries.
• Foster positive, inclusive relationships to support peak performance.
• Lead the store in the Manager's absence with balanced, flexible decisions.
• Coach colleagues, give feedback and model excellent service.
• Stay curious and seek opportunities to serve customers and the community.

Skills

Team leadership

Retail experience

Communication

Relationship building

Adaptability

Customer service

Job description

Tesco UK is seeking a Shift Lead to oversee store operations, lead a team, and ensure a high standard of customer service on a day-to-day basis.

Shifts start at £15.59 per hour, rising to £16.86 in M25 stores. Minimum 16 hours per week, with some locations offering 12+ hours. Flexible working considerations discussed during application. Tesco prioritizes inclusion and accessibility in recruitment.