Store Shift Leader Flexible Hours & Growth

Tesco; Denbigh; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement 20–22 days + Bank

Flexible working from day one

Colleague Clubcard discount

Wellbeing services

Life cover and pension

Discounts, shares and cycle-to-work

Uniform provided

Job summary

Tesco is seeking a Shift Lead to oversee store operations and lead a customer-focused team in the UK. The role emphasizes delivering a great in-store experience, supporting colleagues, and stepping in for the manager when needed.

Flexible hours and 16-hour minimum contracts are common, with higher hours offered in many locations. The successful candidate will motivate staff, maintain excellent service standards, and adapt to changing store needs while upholding Tesco’s values and customer-first

Qualifications

• Experience in a team lead or management role in retail.
• Strong service orientation and meeting customer needs.
• Ability to build inclusive, supportive team environments.
• Clear communication using multiple methods to keep the team informed.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across store areas and with colleagues on day-to-day queries.
• Build positive, inclusive relationships to help colleagues perform their best.
• Lead the store in the Manager’s absence with balanced, flexible decisions.
• Coach colleagues, give feedback and model great service.
• Seek opportunities to serve customers, communities, and planet better every day.

Skills

Team leadership

Customer service

Clear communication

People motivation

Job description

Tesco is seeking a Shift Lead to oversee store operations and lead a customer-focused team in the UK. The role emphasizes delivering a great in-store experience, supporting colleagues, and stepping in for the manager when needed.

Flexible hours and 16-hour minimum contracts are common, with higher hours offered in many locations. The successful candidate will motivate staff, maintain excellent service standards, and adapt to changing store needs while upholding Tesco’s values and customer-first