Store Shift Lead: Flexible Hours, Customer-Focused Leader

Tesco; Tees Valley; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Flexible working

Inclusive recruitment process

Job summary

Tesco Shift Lead role in the United Kingdom offers a minimum of 16 hours per week with hourly pay starting at £15.59 and rising to £16.86 in M25 stores. You will lead the store team, help across all areas, and act as the go-to person in the Manager’s absence, ensuring strong customer service and inclusive teamwork.

Flexible working options may be available to suit life at Tesco. The position emphasizes coaching, communication, and adaptability to changing store needs while fostering a positive,

Qualifications

• Must be 18 years or over to apply.
• Experience in a team lead or management position in a fast-paced retail environment.
• Strong role model with passion for delivering great service and meeting customer needs.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Job description

Tesco Shift Lead role in the United Kingdom offers a minimum of 16 hours per week with hourly pay starting at £15.59 and rising to £16.86 in M25 stores. You will lead the store team, help across all areas, and act as the go-to person in the Manager’s absence, ensuring strong customer service and inclusive teamwork.

Flexible working options may be available to suit life at Tesco. The position emphasizes coaching, communication, and adaptability to changing store needs while fostering a positive,