Shift Leader: Flexible Hours & Customer‑Focused Team Lead

Tesco; Salisbury; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco Shift Lead role in the United Kingdom offers frontline leadership across a busy store. You’ll guide the in-store team, deliver great customer service, and ensure daily operations run smoothly.

Starting pay is £15.59 per hour, rising to £16.86 in certain locations, with a guaranteed minimum of 16 hours per week and options for 12-hour roles. Flexible hours and inclusive culture are core to Tesco’s approach.

Qualifications

• Experience leading in a fast-paced retail environment.
• Ability to motivate and develop a team.
• Strong communication and interpersonal skills.

Responsibilities

• Lead the in-store team to deliver a great customer experience.
• Work across all store areas and support daily operations.
• Build inclusive relationships to help colleagues perform at their best.
• Lead the store in the Manager’s absence when required.
• Make balanced decisions and adapt to change.
• Coach colleagues and give feedback to ensure great service.
• Pursue opportunities to serve customers and communities.

Skills

Team leadership

Retail management

Communication

Customer service

People skills

Job description

Tesco Shift Lead role in the United Kingdom offers frontline leadership across a busy store. You’ll guide the in-store team, deliver great customer service, and ensure daily operations run smoothly.

Starting pay is £15.59 per hour, rising to £16.86 in certain locations, with a guaranteed minimum of 16 hours per week and options for 12-hour roles. Flexible hours and inclusive culture are core to Tesco’s approach.