Store Shift Lead: Lead a Customer‑Focused Team (Flexible)

Tesco; Greenham; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement (20–22 days)

Colleague discount

Wellbeing services

Pension with company match

Cycle-to-work

Uniform provided

Job summary

Tesco is looking for a Shift Lead in the UK to help run one of its stores. You will lead a team to deliver a high standard of customer service and smooth daily operations.

Offers include flexible working from day one, a minimum guaranteed 16 hours per week, and pay starting at £15.59 per hour (rising to £16.86 in M25 stores). Tesco also provides a range of benefits and staff discounts.

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Strong customer service focus and ability to resolve issues.
• Clear communicator with the ability to keep the team informed.

Responsibilities

• Lead the store team to deliver a great customer experience.
• Cover day-to-day operations and act as the go-to person for staff.
• Build positive relationships and coach colleagues to perform at their best.
• Lead the store in the Manager's absence and make flexible decisions.

Skills

Leadership

Team leadership

Customer service

Communication

Job description

Tesco is looking for a Shift Lead in the UK to help run one of its stores. You will lead a team to deliver a high standard of customer service and smooth daily operations.

Offers include flexible working from day one, a minimum guaranteed 16 hours per week, and pay starting at £15.59 per hour (rising to £16.86 in M25 stores). Tesco also provides a range of benefits and staff discounts.