Store Shift Leader: Lead Team & Flexible Hours

Tesco UK; Southampton; On-site; GBP 18,000 - 26,000; Part time

Job summary

Tesco UK is seeking a Shift Lead to help run busy in-store operations in the United Kingdom. You will lead a team, deliver great customer service, and ensure smooth daily performance with a focus on store standards and teamwork.

Pay starts at £15.59 per hour, rising to £16.86 in M25 stores, with a guaranteed minimum of 16 hours per week. Roles from 12 hours are also available, and we welcome flexible working discussions.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong communication and interpersonal skills for coaching and guiding colleagues.
• Customer-focused mindset with the ability to manage daily store operations.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Retail experience

Customer service

Communication

Job description

Tesco UK is seeking a Shift Lead to help run busy in-store operations in the United Kingdom. You will lead a team, deliver great customer service, and ensure smooth daily performance with a focus on store standards and teamwork.

Pay starts at £15.59 per hour, rising to £16.86 in M25 stores, with a guaranteed minimum of 16 hours per week. Roles from 12 hours are also available, and we welcome flexible working discussions.