Shift Leader: Lead a Friendly, Flexible Retail Team

Tesco UK; Bridgwater; On-site; GBP 12,000 - 16,000; Full time

Job summary

Qualifications

• Over 18 years old.
• Experience in a team lead or management position in a fast-paced retail environment.
• Strong role model with a passion for delivering great service and meeting customer needs.
• Clear communicator using multiple methods to keep the team informed.

Responsibilities

• Lead the store team to deliver a great in-store customer experience.
• Work across all areas of the store and with colleagues to handle day-to-day queries.
• Coach colleagues, provide feedback, and model excellent service.
• Lead the store in the Manager’s absence and make balanced decisions.

Skills

Team leadership

Customer service

Communication

Job description