Store Manager - NEXT Ipswich

Costa Coffee; Ipswich; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading coffee retailer in Ipswich is seeking an experienced Store Manager to lead store operations. Your role will focus on customer satisfaction, managing store performance, and driving sales. The ideal candidate will possess strong leadership skills, an ambition for growth, and a commitment to training and developing their team. Competitive perks include discounts, a bonus scheme, and participation in the pension plan. This position offers a unique opportunity to contribute to a dynamic and thriving work environment.

Benefits

50% discount on food and drinks

Pension scheme matched up to 10%

Incentive scheme with bonuses up to £10,000

Qualifications

• Proven experience in retail management, preferably as a Store Manager.
• Strong leadership skills with a track record of developing teams.
• Ability to create a customer-focused environment and drive sales.

Responsibilities

• Lead and manage the store operations to uphold the company's customer service standards.
• Drive sales and profitability while managing team performance.
• Train and develop team members to enhance their skills.

Skills

Customer service

Team leadership

Sales management

Training and development

Ambition

Ability to thrive under pressure

Job description

Overview

Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be
• A strong leader with experience managing and developing successful teams
• A forward‑thinker with one eye on where we're heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure
• At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

Perks

• Access to the Coca‑Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa‑owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
• Explore even more of our perks here: https://costaperks

Culture

We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.