Store Manager

Costa Coffee; Letchworth; On-site; GBP 31,000 - 38,000; Full time

Job summary

A leading coffee retailer is seeking an experienced Store Manager for their Letchworth location. The ideal candidate will have a strong leadership background, focusing on customer service and team development to drive store success. This role offers a salary of up to £37,500 per annum and includes various perks such as a share scheme and discounts on products.

Benefits

Access to the Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Potential bonus of up to £10,000

Qualifications

• Strong leader with experience managing and developing successful teams.
• Ambitious character who wants to be part of a growth journey.
• Ability to thrive under pressure.

Responsibilities

• Meet customer needs and drive a strong customer service culture.
• Create a welcoming environment for customers.
• Manage sales, profit, and team recognition.
• Train and develop team members.

Skills

Leadership

Team Management

Customer Service

Sales Management

Job description

Store Manager - Letchworth Avenue One Drive Thru - Up to £37,500 per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

So, why Costa?

We're a global coffee brand with bold plans and pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)

Explore even more of our perks here:

We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you'll do

Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We're interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we're heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with [e-mail].