Store Manager: Lead Teams & Elevate Customer Experience

Vans; Sarn; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Staff discounts 50%

Career development

Job summary

The North Face in Bridgend, Wales, seeks a Store Manager to lead a team and drive sales and customer satisfaction. You will mentor staff, implement retail processes, and ensure high standards of inventory and merchandising.

You will report KPIs, manage budgets and P&L, and maintain a great store presentation while delivering a memorable shopping experience. Weekend/holiday flexibility is required.

Qualifications

• You love interacting with customers.
• Working in a store can be demanding, no problem for you, as you are resilient and self-driven
• You know how to develop a great team who share your passion and vision to make every shopping experience outstanding.
• You take pride in mentoring employees, seeing them grow and having fun too!
• You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising
• You have excellent written and verbal communication in English
• You are proficient in the use of MS Office and different POS systems
• You are flexible when it comes to working weekends, evenings, and holidays as necessary

Responsibilities

• Leading, motivating and mentoring your store teams to drive a customer first approach
• Implementing our established retail processes whilst looking for ways to improve them
• Keeping on top of core retail operational procedures such as inventory, P&L etc
• Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
• Making sure your store looks great, in line with the brand’s visual merchandising guidelines

Skills

Customer service

Team leadership

Budgeting

Retail operations

Merchandising

MS Office

POS systems

English communication

Tools

MS Office

POS systems

Job description

The North Face in Bridgend, Wales, seeks a Store Manager to lead a team and drive sales and customer satisfaction. You will mentor staff, implement retail processes, and ensure high standards of inventory and merchandising.

You will report KPIs, manage budgets and P&L, and maintain a great store presentation while delivering a memorable shopping experience. Weekend/holiday flexibility is required.